How to Order
We have several ordering options available to our customers:
Secure order placement through our online shopping cart. We accept most major credit cards through Paypal and provide a quick, easy, and convenient way to shop. Just follow our shopping pages to order. You can also review our privacy policy if you would like to learn more about the security and privacy of your information.
Customers also have the option of mailing their order. Just select the pay with money order option at checkout, print out your order receipt, and mail it along with payment to the address indicated. Mail in orders can use money orders as payment. We also offer phone ordering service. Call 404-786-2947 and let us know the items and quantities as well payment information. We will give you a total and your order will be shipped once payment is received. If we happen to be away, please leave a voice message for us, and we will return your call promptly.
There is a $25 processing fee on all returned checks.
There is a $15.00 minimum order.
Shipping within the US, its territories, APO, FPO and Canada
Our minimum shipping charge is $5.95 and orders are usually shipped by USPS Priority mail. We usually ship our orders in 24 hours beginning the day after you place your order. This timeline excludes weekends and holidays. Customers usually receive their order 3-7 days after shipment. If your order shipment will be delayed beyond 72 hours, excluding weekends and holidays, we will notify you by phone or email. Orders to Canada, Alaska, Hawaii, and some US territories are not eligible for free shipping and may incur an additional shipping charge. Orders to Canada and some US territories may take 2 to 4 weeks to arrive after shipment. Actual delivery times are beyond our control and cannot be guaranteed. If you have not received your package within a reasonable time period after the estimated delivery date, please email us and we will attempt to track down the package for you.
International Orders
On the recommendation of our credit card processor, we do not process or ship orders to the following countries:
Indonesia
Nigeria
Ghana
South Africa
Netherlands
Ukraine
Yugoslavia
Lithuania
Egypt
Romania
Australia
Belarus
Bulgaria
Turkey
Russia
Pakistan
Malaysia
We also do not ship to any other country in Africa. We reserve the right to verify, through personal contact, any transaction that appears suspicious. Please note that our shopping cart only calculates shipping charges for orders within the Continental US and APO, FPO destinations. International orders are not eligible for free shipping and will incur additional shipping charges that will be added to your credit card when your order is processed. In our experience and depending on the destination, international orders can take anywhere from 2 to 8 weeks to arrive at their destination after we have shipped the package. Actual delivery times are beyond our control and cannot be guaranteed. If you have not received your package within a reasonable time period after the estimated delivery date, please email us and we will attempt to track down the package for you.
Pricing
Prices are subject to change without notice.
Return Policy
Because of the personal nature of our products, returned items will be accepted or rejected at our discretion. If you wish to return an item, please call (404-786-2947) or email us before returning the item to receive authorization. We will not accept any items that have not been approved by us for return. We will send a replacement item once the original item has been received by us. If any items are returned to us with postage due, the postage due amount will be deducted from any refund amount. Shipping charges are not refundable. Because of the personal nature of our products, we will not accept returns of products that have been used.
Damaged items
Please notify us of any merchandise received damaged within 72 hours of receipt. No refunds will be issued for damaged items-store credit or replacement of damaged item(s) only.